All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Most standard shipments are sent through UPS or FedEx Ground. The exact service depends on the size and weight of your order. Orders will ship from our warehouse in Austin, Texas.
Packages usually reach their destination in 3-6 business days but can occasionally take longer. Orders placed after 5p.m. Central Standard Time may require +1 day to process. For example, orders placed after 5p.m. on a Friday may not be processed and shipped until the following Monday.
Domestic Shipping Rates and Estimates
FREE shipping in the Continental US.
We offer International shipping. Please contact us at firstname.lastname@example.org or 888.280.9792 for a quote.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.